Contact

The message form is the fastest way to reach Sorellea. You can also email support@getsorellea.store. Use either one for size, delivery, a return, or anything wrong with an order. Include your order number if you already have one.

You can also call +1 (916) 516-1173. The number is an answering machine. Leave your name, a callback number, the order number, and a short message.

We reply by email, usually within one business day. Check the inbox you typed into the form, including spam.

If you have a problem with an order, write to us here before you open a payment dispute. We will look at tracking, a replacement, a return, or a refund where it applies to that order.